- All tickets purchased are NON-REFUNDABLE and NO AMENDMENT will be entertained.
- No REFUND for cancellation/ No Show partial use of the ticket.
- Subject to ride safety rules & regulations, NO REFUND or exchange of ride for inclement weather/maintenance.
- No partial redemption or extension of the ticket is allowed.
- Per one entry basis on the same day only.
- Theme Park operations are subject to Government's policies for the respective industry/segment.
- The management reserves the right to amend the operating hours of the ride and attraction in accordance to KKM policies i.e. reduced capacity, social distancing etc which will impact to queue time, attraction stay time, access to the rides and attractions without prior notice.
Mon – Fri : 11am – 6pm
Sat – Sun : 10am – 6pm
[SnoWalk/ Trick Art Museum/ House of Horror/ centralWalk]
Mon – Sun : 3pm – 11pm
[City of Digital Lights / Itsy Bitsy / i-Walk]
Mon – Sun : 5pm – 12am
The above all-day pass required pre-booking with payment at least 7 working days in advance of your visit date.
# Winter Jacket and Boots rental* - SnoWalk (RM 30) *
# Ear Muffs and Gloves* - Snow Village (RM 10) *
# Locker Rentals - SnoWalk (RM 3)*, WaterWorld (RM 10/ RM 20) *
The above charges will be collected directly by the i-city theme park.
Adult: 11 years old & above, and below 60 years old
Child: 90cm & above, and below 11 years old
Infant: Below 90cm (Free entry)